Shipping Policy

Shipping Policy

Thank you for shopping with us! We strive to provide you with a seamless shopping experience and timely delivery of your order. Please take a moment to review our shipping policy:

Order Processing Time

  • Orders are typically processed within 1-3 business days of receiving payment (excluding weekends and holidays).
  • You will receive an email notification once your order has been processed and shipped, including tracking details (if applicable).

Shipping Methods and Rates

We offer various shipping methods to meet your needs:

  • Standard Shipping: Delivery time typically ranges from 5-7 business days.
  • Expedited Shipping: Delivery time typically ranges from 2-3 business days.
  • International Shipping: Delivery time varies depending on the destination country. Please note that customs processing may cause delays.

Shipping rates are calculated at checkout based on the size and weight of your order, as well as your delivery location.

Shipping Restrictions

  • We currently only ship within [list countries or regions you ship to].
  • Orders to P.O. boxes or APO/FPO addresses may be subject to longer delivery times and restrictions.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order's status through the carrier's website.

Shipping Delays

While we strive to ensure timely delivery, please note that shipping delays can occur due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We appreciate your understanding and will do our best to keep you informed of any significant delays.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at csweep42@gmail.com. We will assist you with filing a claim and resolving the issue.

International Orders

For international shipments, customs duties, taxes, and fees may apply, and are the responsibility of the customer. Please check with your local customs office for more information on potential fees and regulations.

Address Changes

Please ensure that the shipping address provided is correct. We are unable to change an address after the order has been shipped. If you notice an error in your shipping address, please contact us as soon as possible, and we will do our best to make corrections before shipment.

Returns and Exchanges

For details on returns and exchanges, please refer to our Return Policy page.

If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team at csweep42@gmail.com.

Thank you for choosing CleanSweep!